2025 is proving to be a significant year for the energy sector in Greece , with new updates and features to the Protergia Login system empowering consumers. This comprehensive article provides detailed information about the Protergia Login process, myprotergia app, security measures, and services of this platform.
What is Protergia?
Protergia is Greece’s largest private energy company , the power and gas business unit of METLEN Energy & Metals (formerly known as MYTILINEOS). The company provides electricity and natural gas to over 600,000 customers across Greece and generates 18% of Greece’s total energy demand . Protergia aims to increase its market share to 21% by 2025 and is focused on innovation and customer centricity .
“Protergia is the most integrated provider, managing every aspect of energy,” said Yannis Kalaftas, Chief Executive Director of METLEN.
What is Protergia Login?
Protergia Login is the system through which customers can log in to the myprotergia portal and app and manage their energy bills, consumption history and payments. The service is available via both web and mobile applications , which are free for iOS and Android devices. In 2025, a quick login feature has been added to this login system via Face ID, fingerprint and 4-digit PIN.
Steps for Protergia Login
Follow these steps to login to your Protergia account :
- Go to https://account.protergia.gr/ in your browser or open the myprotergia app .
- Enter your registered email (username) .
- Enter your secure password .
- If you are using the mobile app, use Face ID or fingerprint for quick login .
- Click on the “Sign In” button and reach your personal dashboard .
After this Protergia Login process, you can view all your energy bills, payment history, and meter readings in one place.
Myprotergia Account Registration: Steps for New Customers
The registration process for new Protergia customers is simple and fast:
- Go to https://account.protergia.gr/ and click on the “Εγγραφή” (Registration).
- Enter your 12 or 14 digit supply number (Αριθμός περιοφέρεια).
- Enter your tax registration number (ΑΦΜ) .
- Enter your email address as your username.
- Create a strong password that contains numbers and special characters.
- Confirm your contact details and billing information .
- Activate your account by clicking on the “Register” button .
Once registration is complete, you can gain instant access through Protergia Login .
Protergia Forgot Password: Password Reset Process
If you’ve forgotten your password, follow these secure steps :
- Click on the “Forgot Password?” link on the Protergia Login page .
- Enter your registered email address .
- Click on the “Send Reset Code” button.
- Click on the password reset link sent to your email .
- Create and confirm a new secure password .
In the 2025 update, this password reset process has been made easier and more secure .
Myprotergia App: New Features for 2025
The Myprotergia app arrives in 2025 with a completely new look and features:
Quick Login Feature
Now you can quickly and securely log into the app with Face ID, fingerprint , or a 4-digit PIN. This quick login feature was added specifically in 2025.
Energy Bills Management
You can access electricity and natural gas bills for the last three years , compare bills , and download them in PDF format.
Secure Digital Payments
You can pay bills easily and securely with your credit or debit card . You can save your cards to save time in the future.
Meter Reading Submission
By entering your meter readings, you can get a monthly clearance bill and pay only for actual consumption .
Protergia Picasso: New product of 2025
In May 2025, Protergia launched a revolutionary product called Protergia Picasso , which offers fixed monthly payments for the first time in Greece. This product allows residential and small business customers (up to 25kVA) to pay a fixed amount for the entire year, giving them complete budget predictability .
“With Protergia Picasso, we are taking customer-centricity to the next level by providing stability and safety,” said Konstantinos Vozas, Executive Director of METLEN.
Security Features of Protergia Login
The Protergia Login system provides a high level of security in 2025:
- Data Encryption in Transit : All data remains encrypted during transmission.
- Biometric Authentication : Fingerprint and Face ID support.
- Secure Payment Gateway : PCI-DSS compliant payment system.
- Regular Security Updates : The app and web portal are updated with regular security patches .
Customer Support for Protergia Login
If you have any problems with Protergia Login , you can get support this way:
- Customer Support Helpline: 18311 (Monday-Saturday 08:00-21:00, Sunday 09:00-19:00).
- Email: cs@protergia.gr .
- 85 Protergia stores throughout Greece.
- Website: www.protergia.gr
what is protergia?
https://www.protergia.gr/en/my-protergia/
Protergia is an online platform that provides energy-related services to its users. It allows individuals and businesses to manage their energy consumption, access billing information, monitor energy usage patterns, and make payments conveniently through their Protergia accounts.
protergia login
https://myprotergia.intelen.com/login
Visit the protergia Login link https://myprotergia.intelen.com/login Then enter sign in,Username email, password. Click on the “login” button
Protergia login password
https://myprotergia.intelen.com/resetting/request
Your Protergia login password is the key to accessing your Protergia account, which allows you to manage your energy-related services and interact with the platform’s features.
Protergia login in english
https://myprotergia.intelen.com/login
Protergia Login is an online portal that allows Protergia customers to access and manage their energy accounts. By logging in to the portal, customers can view their bills, make payments, monitor their energy usage,
Protergia Customer service
https://www.protergia.gr/en/customer-service/
Call at 18311* (landline call) or at 210 3448500 (mobile call) to Protergia Customer Service.
Protergia tilefono
https://www.protergia.gr/en/my-protergia/
Protergia Tilefono 302315559051 is a specialized customer service hotline provided by Protergia to address the various needs and inquiries of their customers.
Protergia pay online
https://www.protergia.gr/en/customer-service/online-bill-payment/
Protergia Pay Online is a user-friendly web-based platform that enables customers to make online payments for their Protergia bills.
Protergia app
https://play.google.com/store/apps/details
Through Protergia Charge App, owners of electric vehicles can: Search for the nearest charger, Start, monitor and interrupt the charging .
Protergia login app
https://myprotergia.intelen.com/login
The Protergia Login App is a user-friendly mobile application designed to streamline the energy management process for Protergia customers.
FAQs
Is Protergia Login free?
Yes, both the myprotergia app and web portal are completely free. There are no charges for account registration and management.
Can I use WATT+VOLT’s Prana credentials?
Yes, if you were a WATT+VOLT customer, you can log in to the myprotergia (ex w+v) app with the same username and password. There is no need to sign up again.
How many years of billing history is available for Protergia Login?
You can access electricity and natural gas bills for the last three years.
How to set up Quick Login for Protergia Login?
You can enable quick login via Face ID, fingerprint, or 4-digit PIN by going to Settings in the myprotergia app.
What to do if Protergia Login does not work?
First check your internet connection. If the problem persists, reset your password or contact Customer Support at 18311.
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