Lonpac Login is the main digital portal of Malaysia’s leading general insurance company Lonpac Insurance Bhd., which has become more powerful with new updates and higher security in 2025. Through Lonpac login agent, customers can manage policies, file claims and download e-Documents . This article will talk about the complete details of Lonpac Login , related keywords such as eLonpac Login, Lonpac ezPortal, Lonpac Forgot Password and more.
What is Lonpac Login?
Lonpac Login is Lonpac Insurance’s secure self-service customer portal, also known as ezPortal. The platform allows customers to view policies, check claim status , and retrieve quotes anytime, anywhere from their mobile or laptop. In 2025, AM Best gave Lonpac an A (Excellent) Financial Strength Rating, indicating its reliability. Lonpac login agent is used for car, travel, health, and business insurance.
“Lonpac ezPortal is a secured, hassle-free self-service customer portal that you can access anytime, anywhere,” says Lonpac’s official website.
Steps to Login to Lonpac
The Lonpac Login process is simple and fast. Follow the steps below:

- Go to the official website www.elonpac.com.sg or www.ezlonpac.com .
- Enter your registered User ID in the User ID field.
- Type your secure password in the Password field.
- Click on the “Login” button .
- If 2FA is active, verify via OTP email or SMS.
After this you will get a dashboard from where policy management starts.
eLonpac Login: Special Feature
eLonpac Login is Lonpac’s e-Insurance system, launched in 2024 with a new interface and further upgraded in 2025. This modern- looking portal is ideal for submitting claims online and tracking status. This version of Lonpac login agent features Fee Protection Scheme (FPS) and eMotor Documents.
Lonpac ezPortal Signup Steps
Creating a Lonpac Login account is easy for new users . Signup Steps:
- Click on the “Register” link at ezlonpac.com .
- Enter your Full Name , Email and Mobile Number.
- Enter Policy Number or Quote ID.
- Create a strong password (8+ characters).
- Terms & Conditions Accept કરો.
- Activate by clicking the link from the verification email .
Lonpac Login is available immediately upon completion of registration .
Lonpac Forgot Password Reset
Forgot password in Lonpac Login ? Reset process:
- Click the “Forgot Password?” link on the login page .
- Enter your Registered Email or User ID.
- Click “Reset Now” .
- Go to the Reset Link in the email .
- Set and confirm a new password .
This way Lonpac staff login is accessed again, without any delay.
New features of Lonpac Login 2025
In 2025, Lonpac Login added AI-Driven Claims Processing and Mobile-Responsive Design, which processes claims within 24 hours. Lonpac Insurance is associated with a strong repair reputation panel of workshops, which are best for high-value cars. FPS coverage is valid from 1 January to 31 December 2025.
Lonpac staff login has SSL Encryption and Session Timeout for security, which prevents data leaks.
Lonpac Payment Gateway for Intermediaries
Payment Gateway under Lonpac Insurance login is for intermediaries, which manages Quick Payments and Fee Protection Scheme. Policy download becomes faster in eDocuments / eMotor section.
Benefits of Lonpac Login
Lonpac Insurance login users get Smooth Claims and Comprehensive Coverage. Car insurance covers own-damage, theft and weather risks. Also ideal for business insurance, as chosen by BJAK.
“Do not disclose your User ID or Password to anyone including Lonpac staff,” the security reminder said.
what is lonpac
https://www.lonpac.com/
A leading general insurance company in Malaysia, we offer competitive and innovative car, travel, health, personal and business insurance products.
Lonpac staff login
https://www.ezlonpac.com/cp
Go to the lonpac login link https://www.ezlonpac.com/cp Then enter your username & password Click on the “login” button.
Lonpac Customer Service
https://www.lonpac.com/ezportal/contact-us
Customer Service – Phone 03-2262 8666, Customer Service – Fax. 03-2715 1332, Customer Service Email – customerservice@lonpac.com,
Lonpac home Insurance
https://www.lonpac.com/personal-insurance/home/houseowner-householder
A comprehensive policy designed to cover your home and its contents or both in one policy, It covers against fire, lightning, flood, theft of contents etc.
Lonpac Insurance claim
https://www.lonpac.com/claims
What to do in the event of a claim? Check out Lonpac’s claims procedures and panel workshops or hospitals.
Lonpac Fire Insurance
https://www.lonpac.com/business-insurance/property/fire
Lonpac Fire Insurance policy provides coverage for business properties such as building, stocks, plant & machinery, furniture, office contents.
Lonpac medical insurance
https://www.lonpac.com/personal-insurance/health/medisecure-plus-2015
A comprehensive health insurance policy that covers you for 100 years, guaranteed renewal, no lifetime limit and came with cashless admission.
FAQs
Which browser is required for Lonpac Insurance login ?
Use Google Chrome 127+, Firefox 128+ or Safari 17+.
How long does it take to process a claim in Lonpac staff login ?
Standard claims in 24 hours with 2025 updates.
Where to check FPS coverage?
In the Fee Protection Scheme section of the Lonpac staff login Dashboard.
What if I forgot my Lonpac staff login User ID?
Raise a Support Ticket or use a registered email.
Does Lonpac Insurance login work on mobile?
Yes, on any device with Fully Responsive Design.
“Lonpac Insurance login has redefined insurance access in 2025, making claims and policy management truly seamless for Malaysian customers.”