ClassicTech is a leading internet service provider in Nepal that offers high-speed internet access and related services to homes and businesses across the country. With a strong focus on providing the latest technology and great customer service, Classic Tech has become one of the most recognized brands in Nepal’s rapidly growing digital marketplace.
Logging Into Classic Tech
To access Classic Tech’s services and manage your account, you’ll need to log into their customer portal.
Accessing the Customer Portal
You can visit Classic Tech’s customer portal at https://customerportal.classic.com.np/auth/login to log into your account. This is where you can manage services, make payments, check usage, contact support and more.
When you arrive at the login page, simply enter your username and password and click the “Login” button to continue. If you’ve forgotten your password, you can click the “Forgot Password” link to reset it.
Resetting Your Password
If you forgot your password, click the “Forgot Password” link on the login page. You’ll be prompted to enter your username or the phone number associated with your account. An OTP (one-time password) will be sent to that number via SMS. Enter the OTP code and you’ll be able to create a new password for your account.
Logging Into the WiFi Router
In addition to the main customer portal, you may need to log into your Classic Tech WiFi router to change settings or view connected devices.
The default username is usually “admin” and the password is typically printed on a sticker on the back or bottom of the router. If you don’t have the default password, try common options like “password” or “admin”.
There are also some great online resources, like this Reddit thread, that discuss default usernames and passwords for Classic Tech routers.
Using the Mobile App
For added convenience, Classic Tech offers an official mobile app for iOS and Android. You can use the app to make payments, run speed tests, contact support and more.
To log into the mobile app, you’ll need to enter the same username and password from the main customer portal. If you’ve forgotten your password, you can reset it directly within the app as well.
Finding Classic Tech Locations
Classic Tech is based in Kathmandu and has dozens of customer service centers scattered throughout Nepal. Here are some tips for finding a center near you:
Checking the Website
Classic Tech’s official website has a store locator that lets you search for the nearest service center. Simply enter your address or browse the map to find locations close by.
Major Cities
Some of Classic Tech’s largest outlets are located in Nepal’s biggest cities, including Biratnagar, Lalitpur and Pepsicola. Check those cities if you live nearby.
Contacting Customer Service
You can call Classic Tech’s customer support line at +977 01-4433559 or email them at customersupport@classictech.com.np to ask about service centers in your area.
Using the Mobile App
The Classic Tech mobile app provides information on service center locations right within the app. Open the menu and tap “Branch Info” to find the nearest branches’ contact details and addresses.
Classic Tech Packages & Pricing
Classic Tech offers several tiers of internet packages for homes and businesses at various price points. Here’s an overview of their current plans:
Home Packages
Home internet plans range from 50Mbps to 500Mbps with prices starting around Rs 1000 per month. Discounts are available for longer subscriptions, like 25% off for a 12-month plan. Some popular options include:
- 150Mbps – Rs 1422/month or Rs 14,412 for 12 months
- 300Mbps – Rs 1932/month or Rs 19,272 for 12 months
- 500Mbps – Rs 2,640/month or Rs 26,280 for 12 months
Enterprise Packages
Enterprise plans provide fiber optic connections up to 1Gbps for offices, with customized solutions beyond 1Gbps. Pricing varies based on speed, support needs and SLAs. Sample options:
- 100Mbps – Rs 11,000/month
- 500Mbps – Rs 40,000/month
- 1Gbps – Rs 80,000/month
Other Considerations
- Taxes extra as applicable
- Routers, setup fees additional
- Plans optimized for different building sizes
- Volume discounts available
Check Classic Tech’s website or contact sales for full, up-to-date pricing.
Using the Classic Tech Mobile App
To better serve customers, Classic Tech offers an official mobile app for iOS and Android devices. The app provides easy access to account services, support and more.
Downloading the App
You can download the Classic Tech mobile app from the Apple App Store or Google Play Store. Search for “Classic Tech” and look for the app with the blue icon.
Logging In
Open the app and tap “Login”. Enter your Classic Tech username and password to continue. If you’ve forgotten your password, you can reset it through the app.
Key Features
Some of the top features available in the Classic Tech app include:
- Payment – Add new packages, pay bills and view payment history
- Router Control – Manage connected devices and WiFi settings
- Profile – Update personal info and change password
- Speed Test – Check your current internet speeds
- Support – Contact info for Classic Tech branches
Privacy
Classic Tech’s privacy policy applies to use of the app. This includes data handling disclosed in the policy. Be sure to review before downloading.
Registering for Classic Tech Services
If you’re new to Classic Tech, here is what you need to do to get registered and start enjoying their high-speed internet services:
Onboarding Process
To register, visit a Classic Tech branch or contact support to schedule installation. Full payment is required after setup is complete.
You’ll need to provide:
- Citizenship/Passport/License Copy
- Two Passport Size Photos
- Company Registration (for businesses)
- PAN/VAT Registration (for businesses)
Confirming Your Information
Double check that all information provided to Classic Tech – including your name, address and documents – is accurate. This ensures proper registration.
Receiving Account Details
After installation, you’ll receive an SMS with your:
- Customer ID/Username
- WiFi Name & Password
- Login Details for the Customer Portal & Mobile App
You can now start using Classic Tech’s services!
Registering Your Mobile Number
To access the mobile app, register your mobile number with Classic Tech support. This links your account to your phone so you can receive the OTP verification code needed to log in.
Visiting a Branch
For hands-on sign up, visit a Classic Tech branch near you. Bring all required documents to speed up the process.
Start enjoying fast, reliable internet services through Nepal’s leading provider – Classic Tech!
Resetting Your Classic Tech Password
If you’ve forgotten your password for the Classic Tech customer portal or mobile app, you can easily reset it with just a few steps:
Using the Mobile App
Open the Classic Tech app and tap “Forgot Password?” on the login screen. Enter your registered mobile number to receive an OTP code. Use the OTP code to create and confirm a new password.
On the Website
On the customer portal login page, click “Forgot Password?” and enter your username or registered number. You’ll receive an OTP via SMS to reset your password.
Contact Customer Service
Reach out to a Classic Tech representative at +977 01-4433559 or customersupport@classictech.com.np. They can assist with resetting your password.
Log In and Change It
Once you’ve reset your password, log into your Classic Tech account right away and change it to something secure that you’ll remember.
Troubleshooting Tips
- Make sure you have access to your registered mobile number to receive the OTP code
- If you don’t get the OTP, have them send it again
- Double check your username when resetting your password
Resetting your Classic Tech password is quick and easy. Follow the above steps to access your account if you get locked out.
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