Bank Indonesia (BI) has introduced Pintar.bi.go.id Login as a digital platform to facilitate the exchange of new currency, particularly during significant events like Lebaran. This platform aims to streamline the process, ensuring efficiency and orderliness in currency exchange services.
Here’s a detailed overview of how Pintar.bi.go.id works, along with issue tips and customer support information.
What is Pintar.bi.go.id?
Pintar.bi.go.id is an online service provided by Bank Indonesia to manage the exchange of new currency, including commemorative notes and coins. The platform is designed to handle bookings for currency exchange through Kas Keliling (Mobile Cash Services), which are mobile units that travel to various locations to provide currency exchange services.

This system helps reduce congestion and ensures a smooth experience for users by requiring them to book in advance.
Pintar.bi.go.id Login and Signup
To use the services offered by Pintar.bi.go.id, users must first register and log in.
Here are the steps to follow:

Pintar.bi.go.id Login: Step-by-Step Process:
- Visit the Website: Go to https://pintar.bi.go.id/Order/KasKeliling login.
- Enter Credentials: Input your username and password.
- Verify: If you have two-factor authentication enabled, verify the code sent to your registered phone or email.
Pintar.bi.go.id Signup: Step-by-Step Process:
- Visit the Website: Go to https://pintar.bi.go.id sign.
- Click on Register: Find and click the “Register” button.
- Fill in Details: Enter your name, NIK (National Identity Number), phone number, and email address.
- Create Password: Choose a strong password and confirm it.
- Verify: If required, verify your account through a code sent to your phone or email.
Pintar BI GO ID Forgot Password
If you forget your password, you can reset it by following these steps:
- Visit the Website: Go to https://pintar.bi.go.id login.
- Click on Forgot Password: Find and click the “Forgot Password” link.
- Enter Details: Input your username or email address associated with your account.
- Verify: Follow the instructions sent to your email or phone to reset your password.
Pintar.bi.go.id Surabaya and Other Locations
For users in Surabaya or other locations, Pintar.bi.go.id offers the convenience of booking currency exchange services through Kas Keliling. Users can select their province and choose from available locations and dates for the exchange. This service is part of Bank Indonesia’s commitment to providing accessible and efficient currency exchange across the country.
Pintar BI GO ID Error
Sometimes, users may encounter errors while using Pintar.bi.go.id. Here are some common issues and solutions:
- Login Issues: Ensure your username and password are correct. If you’re still having trouble, try resetting your password.
- Booking Errors: Check that your NIK and other details are accurate. Make sure you have selected the correct location and date.
- Technical Issues: Clear your browser cache or try using a different browser.
BI GO ID Customer Service
For any issues or inquiries, Bank Indonesia provides customer service support:
- Contact Number: 131 (or +62 21 131 for international calls)
- Email: bicara@bi.go.id
- Chatbot: Available on the Bank Indonesia website or through the number 081 131 131 131.
Pintar BI GO ID Tutorial
Here’s a brief tutorial on how to use Pintar.bi.go.id for currency exchange:
- Access the Website: Visit https://pintar.bi.go.id login.
- Select Kas Keliling: Choose the “Kas Keliling” option.
- Choose Location: Select your province and preferred location.
- Select Date: Pick a date for the exchange.
- Enter Details: Input your NIK, phone number, and email (if applicable).
- Book Exchange: Confirm the booking and download or screenshot the receipt.
- Attend Exchange: Bring the receipt and your ID to the designated location on the scheduled date23.
FAQs
What is the purpose of Pintar.bi.go.id?
Pintar.bi.go.id is designed to facilitate the exchange of new currency through Bank Indonesia’s Kas Keliling service, ensuring a more organized and efficient process.
How do I reset my password on Pintar.bi.go.id?
Click on “Forgot Password,” enter your username or email, and follow the instructions sent to reset your password.
What if I encounter errors while booking?
Check your details for accuracy and try again. If issues persist, contact Bank Indonesia’s customer service.
Can I exchange currency without booking through Pintar.bi.go.id?
No, booking is mandatory to maintain order and efficiency in the exchange process.
Conclusion
Pintar.bi.go.id offers a convenient and structured way for individuals to exchange currency, especially during peak periods like Lebaran. By following the guidelines and troubleshooting tips provided, users can navigate the platform effectively and enjoy a seamless experience.
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